JC Custom Forged Wheels

Frequently Asked Questions

Q: Where are the wheels made?

A: Our wheels are made by our manufacturer partner in California, USA.

Q: What materials are your wheels made of?

A: All our wheels are made of heat-treated aerospace-grade 6061-T6 forged aluminum alloy to provide the best strength to weight ratio. It allows us to create more sophisticated designs while maintaining a higher degree of structural integrity than other wheels.

Q: What forging method do you use?

A: We use machine forging method to provide maximum customization capability and ultimate precision.

Q: What payment methods do you accept?

A: We accept Visa, Master, Amex, as well as EFT. We also have Affirm payment plan available. Visit here or contact us for details.

Q: What options do I have for wheel customization?

A: Absolutely anything! PCD, centre bore, offset, finishes, and even spoke design can all be altered. Please contact us for more details.

Q: What finish option do you offer?

A: All finishes in the finish swatch are available for almost every design. Finish swatch is available on design collectio ndetail page. If you are looking for custom color or finish for your wheels, please contact us so we can discuss!

Q: What is your warranty policy?

A: We offer a life-time limited warranty on structure, and a 2-year warranty on finish. Please visit the Warranty section for more details.

Q: Do you have payment plans available?

A: : Yes. We have payment options through Affirm Canada Holdings Ltd. (“Affirm”). Your rate will be 0–31.99% APR (where available and subject to provincial regulatory limitations). APR offered is based on creditworthiness and subject toan eligibility check. Not all customers will be eligiblefor 0% APR. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces/territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and PAD asforms of repayment on payment options. Select payment options may be eligible for repayment inthe form of credit cards. Please review the terms and conditions of your credit card when using it as a form of repayment. Sample payment options may be: a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR, or 4 interest-freepayments of $200 every 2 weeks. For more information, please see https://www.affirm.com/en-ca/how-it-works.

Q: Do you perform safety testing on your wheels?

A: We utilize FEA (Finite Element Analysis). All of our wheels designs run through rigorous computer simulations and are compliant with TÜV, JWL and VIA safety standards.

Q: Do you ship internationally?

A: Yes. Please contact us for shipping outside Canada and the US, or for a shipping quote to your location.

Q: Do I need to purchase separate wheel lug nuts/bolts?

A: By default, we design wheels to fit your car's OEM lugs/bolts. We carry forged aluminum nuts and bolts as well to complement the wheels. Let us know when you placing your orders.

Q: Do you sell wheel & tire packages?

A: No, but we can work with you to select tire sizes.

Q: Do you have a sponsorship program available?

A: Yes. We have a partial sponsorship/brand ambassador program available which we offer various perks and benefits to approved individuals. Please visit HERE for more details. To apply for the program, please send us an email at info@jcforgedwheels.com. Include 'Sponsorship Program' in your email subject.

Q: Can you make a lip/barrel for my 3-piece wheels?

A: Unfortunately, we do not supply individual parts (inner, outter, barrel etc.) for multi-piece wheels due to the potential fitting issues. However if you need to get centres made, we can help with that!

Q: Can I return and refund once I receive the wheels

A: Because our wheels are made to order, we cannot accept returns. However, if you have received your wheels with incorrect specifications due to our error, we will replace them for you. For more info, please visit our Warranty and Return page.

Q: How much taxes/duties do I need to pay?

A: Sales tax is charged based on the shipping address you provide. Please contact us for details.

Q: Why do forged wheels cost so much more than cast wheels?

A: : Forged wheels require much more labour, more expensive (and more) material and feature more specialized designs. The finishes on the wheels are all hand applied by our artisans. However in return you get a far stronger, lighter and stunning looking wheels.

Q: I own a shop/store, can I become your dealer?

A: Please contact us for wholesale account.

Q: Where are your guys located?

A: Our office and showroom is located in Richmond, BC Canada. Appointment is required to visit.